By Sarah Cook

This booklet is meant to supply IT managers with useful suggestion and how one can create a high-performance group. IT managers' paintings can't be completed with no collaboration and teamwork. no matter if prime a workforce, or operating as a group member or a part of a cross-functional group, the profitable implementation of IT tasks is determined by powerful group operating. This publication may also help you to create a robust workforce. it really is designed to aid you in realizing what the features are of a high-performance workforce, that will help you investigate the place your group stacks up and to boost a course of action for figuring out group capability.

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What have been the greatest achievements of the team in the past six months? · What have been the biggest disappointments for the team in the past six months? · Who in the team is the liveliest? · How could communication in the team be improved? · Who in the team is most supportive? · Where is there duplication of roles and responsibilities in the team? · What is the team’s approach to conflict and disagreement? · Who is the best listener in the team? · What is the biggest challenge for the team in the next six months?

In addition, this assessment will help you identify gaps in the team which may potentially be filled via secondments or new recruitment to the team. Activity to undertake with your team Explain and discuss the roles that people undertake in a team using my description above. Invite each team member to say which role(s) they believe best describe(s) them. Ask other people in the team for their opinions too. Hold a discussion about the balance there is in the team around action-orientated, people-orientated and thinking people and what this means for the performance of the team.

The phrases below are 42 3: Roles People Play in a Team indicative and representative of different behaviour associated with different roles that people take in a team. Look at what is said and when and guess which team type this represents. ’ End Table 2: Guess who says what Effective teams Effective teams are made up of different types of people and they consist of different types of roles. The mix of role types that play in a team determines their effectiveness. For example, how do you think an IT team made up of two drivers, a networker and two accommodators would perform if working together on a detailed IT project implementation?

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